DJI Care Enterprise Plus (DJI Matrice 400) EU

Key Features and Benefits

• Unlimited Free Repairs/Replacements: Enjoy an unlimited number of free repairs or replacements within the total insured coverage amount. This covers accidental damage from crashes, water damage, signal interference, and operating errors, offering a worry-free solution for frequent operators in high-risk environments.
• Flyaway Coverage: In the event of an irreversible flyaway, the plan provides a replacement aircraft for a nominal fee once per year, giving you crucial peace of mind in challenging conditions.
• Free Two-Way Shipping: All shipping costs for sending your damaged equipment for service and receiving the repaired or replacement unit are covered by DJI during the service period.
• DJI Express Priority Service: Benefit from a streamlined, prioritized repair and replacement channel to ensure the fastest possible turnaround time, minimizing downtime and keeping your projects on schedule.
• Free Factory Maintenance: Includes one free factory maintenance service per year. This comprehensive overhaul includes deep cleaning, a full system inspection (propulsion, flight controller, gimbal, transmission), firmware updates, recalibration of key components (IMU, compass, barometer, gimbal), and automatic replacement of common wearable parts (like propellers and gimbal dampers).
• Battery Replacement Service: Offers an annual complimentary renewal service for two batteries per year to maintain high performance for equipment undergoing long-term, high-intensity tasks.
• Shared Fleet Coverage: If activated within 30 days of the first activation and binding, multiple DJI Enterprise products can share the total coverage limit of the plan, offering flexibility for managing a multi-device fleet.
• Virtual License and Renewal: The plan is provided as a virtual license for hassle-free activation and offers a renewable option to extend coverage up to three consecutive years.

With DJI Care Enterprise Plus, your DJI Matrice 400—a flagship enterprise drone platform engineered for long endurance, high payload capacity, and power-line-level obstacle sensing—is protected by DJI’s ultimate support package, ensuring reliability and continuity for critical operations across Europe.